Return & Refund Policy
At Siloro, customer satisfaction is our priority. We offer Free Shipping and a 7-Day Return Policy to ensure a smooth and hassle-free shopping experience.
Returns
We have a 7-day return policy, which means you have 7 days after receiving your order to request a return.
To be eligible for a return, your item must be:
- Unused, unworn, and in its original condition
- Returned with all original tags, packaging, certificates, and accessories (if applicable)
- Accompanied by proof of purchase or order confirmation
To initiate a return, please contact us at info@visionary4x.com or call +91 98193 99888.
If your return request is approved, we will provide instructions regarding the return process. Items returned without prior authorization may not be accepted.
Return Address
Siloro
Dwarkesh Building, B-101,
Opposite Om Jewelers, Borivali West,
Mumbai – 400092, Maharashtra, India
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us within 48 hours of receiving the order. Kindly share your order details along with clear photographs of the issue so that we can assess and resolve it promptly.
Exchanges
If you wish to exchange an item, please contact our customer support team. Subject to product availability and eligibility, we will assist you with the exchange process.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the status of your refund.
If approved, the refund will be processed to your original payment method within 7 business days. Please note that banks and payment providers may require additional time to reflect the refund in your account.
If more than 10 business days have passed since your refund was approved and you have not received your refund, please contact us at info@visionary4x.com or +91 98193 99888.
Free Shipping
We offer Free Shipping across India on all eligible orders. Delivery timelines may vary depending on your location and product availability.
For any questions related to returns, refunds, exchanges, or shipping, please contact us:
Email: info@visionary4x.com
Phone: +91 98193 99888