Shipping Policy
Order Processing
All orders are processed within 7 to 12 working days.
- Once your order is shipped, you will receive a confirmation email with tracking details
- Orders are usually dispatched within this processing timeframe
Delivery Timeline (India)
After dispatch, delivery typically takes:
- Minimum: 3 working days
- Maximum: 7 working days
Delivery timelines may vary depending on your location and external factors such as logistics delays.
Shipping Charges
- Free shipping is available on most products across India. International shipping charges vary by location (see below).
- Shipping is fulfilled through our trusted logistics partners
Domestic Shipping
- Siloro pieces (silver, moissanite and CZ) are shipped within India only.
- Glamestone pieces are shipped across India and to international locations (see below).
- All orders are handled through reliable courier services for safe delivery
International Shipping
International shipping is available on Glamestone pieces (gold, gold vermeil and lab-grown diamonds).
- Delivery time: international orders are shipped and delivered within 35 business days of the order being placed.
- Shipping charges: these vary according to the delivery location and are shown before you pay.
- Siloro pieces (silver, moissanite and CZ) are not shipped outside India.
Delays & Exceptions
While we aim to deliver within the estimated timelines, delays may occur due to:
- High order volumes
- Weather conditions
- Courier or operational disruptions
Siloro will not be held liable for delays caused by third-party logistics providers.
Contact Us
For any shipping-related queries, feel free to reach out:
Email: info@siloro.com
